skeptic

TypePostAuthorRepliesLast updated
Blog entryThe Pillars of ITIL skeptic211 years 11 weeks ago
Blog entryITIL V3 Foundations effectively put on hold until May 2009? skeptic1411 years 11 weeks ago
Blog entryWhy is Project Management almost invisible in ITIL V3? skeptic1611 years 11 weeks ago
Blog entryThe itSMF website misses basic information skeptic1211 years 11 weeks ago
Blog entryUpdated terms and conditions for this site skeptic011 years 11 weeks ago
Blog entrySLAs that promise a resolution time are like firemen promising to put a fire out skeptic1711 years 11 weeks ago
Blog entryUse SLA response metrics that matter skeptic411 years 11 weeks ago
Blog entryrepeatable process skeptic3611 years 11 weeks ago
Blog entryThe word all consultants and writers should avoid: "must" skeptic511 years 11 weeks ago
Blog entryDelivery of COBIT User's Guide for Service Managers is slipping waiting on ITIL approval? skeptic111 years 11 weeks ago
Blog entryOGC rebranding comes apart, so to speak skeptic311 years 11 weeks ago
BOKKEProblem management process graph is wrong mbuzina611 years 11 weeks ago
Blog entryCMDBf ...um...explained skeptic311 years 12 weeks ago
Blog entryIncidents overwhelm problems skeptic811 years 12 weeks ago
Blog entryBlog SLA change and service interruption skeptic111 years 12 weeks ago
Blog entryReal ITSM group on LinkedIn skeptic011 years 12 weeks ago
Blog entryThe IT Swami's Predictions for 2009 and ITSM in Recession skeptic311 years 12 weeks ago
Blog entryThe Rise of Governance and Assurance skeptic011 years 12 weeks ago
Blog entryBeetil: a new entrant in the ITSM/ITIL SaaS tools market skeptic111 years 13 weeks ago
Blog entryContingency planning skeptic211 years 13 weeks ago
Blog entrythe world of ITIL V3 certification and training skeptic211 years 13 weeks ago
Blog entryWho are the mysterious ITIL Qualifications Board? skeptic511 years 13 weeks ago
Blog entryCrap Factoid Alert: "Two-thirds of companies around the globe are using ITIL" skeptic511 years 13 weeks ago
Blog entryHow much good user feedback is lost by the Service Desk? skeptic511 years 13 weeks ago
Blog entryNicholas Carr and the demise of journalism skeptic311 years 13 weeks ago