http://www.itskeptic.org/taxonomy/term/318/0 en http://www.itskeptic.org/content/just-how-awesome-netpromoter <p>Any product that gets the evangelical reaction that <a href="http://www.netpromoter.com/" target="_blank">Net Promoter Score</a> or NPS does, immediately raises my skeptical hackles even before I take a good look at it. <a href="/chokey">Chokey the Chimp</a> smells marketing hype from miles downwind.</p> <p><a href="http://www.itskeptic.org/content/just-how-awesome-netpromoter" target="_blank">read more</a></p> http://www.itskeptic.org/content/just-how-awesome-netpromoter#comments Crap Factoid customer NPS http://www.itskeptic.org/crss/node/2223 Thu, 10 Jan 2013 01:06:35 +0000 skeptic 2223 at http://www.itskeptic.org