http://www.itskeptic.org/taxonomy/term/297/0 en http://www.itskeptic.org/content/cynefin-model-itsm-support-levels <p>The <a href="https://en.wikipedia.org/wiki/Cynefin" target="_blank">Cynefin model</a> is a useful model for thinking about the situation you are in.</p> <p><a href="http://www.itskeptic.org/content/cynefin-model-itsm-support-levels" target="_blank">read more</a></p> http://www.itskeptic.org/content/cynefin-model-itsm-support-levels#comments adaptive case Standard Case support http://www.itskeptic.org/crss/node/2472 Sun, 11 Oct 2015 19:48:20 +0000 skeptic 2472 at http://www.itskeptic.org