The IT Skeptic - CMM

What to think of the ISACA acquisition of CMMI?

skeptic — Sun, 06 Mar 2016 00:27:13 +0000

I'm not sure what to think of ISACA's acquisition of the CMMI Institute. I don't see it addressing their major issue of failure to expand constituency. What are your views?

ITSM's fixation with capability maturity

skeptic — Sat, 23 Apr 2011 21:07:32 +0000

The ITSM community seems to have some fixation with assessing capability maturity, or worse still process management maturity. These are only indirect predictors for what matters: risk and cost-benefits.

CMM is back to front

skeptic — Tue, 23 Nov 2010 10:04:28 +0000

I think that CMM is back to front.

Process maturity is neither a necessary nor a sufficient condition for improving service.

skeptic — Mon, 30 Nov 2009 09:15:14 +0000

Yesterday we looked at how CMM-type maturity is not a measure of how well you are delivering service. CMM only measures sophistication of management, and actually only sophistication of empirical management. The corollary is that maturity assessments are not a measure of whether an improvement exercise was successful, not if the objective was to improve quality of service.

But wait! there's more! Mature management-by-numbers of process is neither a necessary nor a sufficient condition for improving service.

Practice maturity is a measure of management not performance

skeptic — Sun, 29 Nov 2009 10:53:49 +0000

Explaining the basic CMM 5-level model today I was reminded of a common misunderstanding about maturity: it measures how sophisticated or smart or advanced you are at managing a practice or process; it doesn't measure how well you are doing it.