The IT Skeptic - ROI http://www.itskeptic.org/taxonomy/term/215/0 en Software automation won't necessarily lower staff costs http://www.itskeptic.org/software-automation-wont-necessarily-lower-staff-costs <p>Automate to make systems more reliable. Automate to make them more effective. Even automate to make them more efficient. But don't automate to eliminate people, at least not if the system is mission critical. You need even more highly trained, professionally-alert staff, to step in when it all goes pear-shaped. And it will.</p> <p><a href="http://www.itskeptic.org/software-automation-wont-necessarily-lower-staff-costs" target="_blank">read more</a></p> http://www.itskeptic.org/software-automation-wont-necessarily-lower-staff-costs#comments automation ROI software vendors http://www.itskeptic.org/crss/node/1785 Sat, 09 Jan 2010 18:20:57 +0000 skeptic 1785 at http://www.itskeptic.org