The IT Skeptic - Passing your ITIL Foundation Exam - the Official Study Aid

Large amount of PYIFE book rendered obsolete by AMPG syllabus changes

skeptic — Thu, 14 Feb 2008 22:31:54 +0000

As you probably know APMG has published an interim ITIL V3 Foundation syllabus. The purpose of the interim version is to reduce the depth of content detail for some of the practice concepts to maintain an 18 hour course regimen.

As a consequence a number of sections in the Study Aid are no longer covered by the syllabus. I have identified the following sections that may be excluded from the reading/training:

2.5.2 Service Level Package
2.6.1 Service Model
4.3.1 Value Creation
4.5.1 Strategy generation
4.5.2.2 Basic concepts (Service Portfolio Management)

PYIFE Page 157: 12.2 Question 4 wrong

skeptic — Thu, 14 Feb 2008 22:26:06 +0000

Page 157: 12.2 Answers to Sample Questions
Question 4: The correct answer should have been: a. The rationale is correct.

From http://www.itsmfi-forum.org/forum15/109.html

PYIFE Page 90: 6.6 Question 3 wrong

skeptic — Thu, 14 Feb 2008 22:24:50 +0000

Page 90: 6.6 Sample Questions and Answers
Question 3: The correct answer should have been: d - all of the statements are correct as stated in Section 6.4

From http://www.itsmfi-forum.org/forum15/109.html

PYIFE Page 89: 6.6 Question 4 wrong

skeptic — Thu, 14 Feb 2008 22:23:21 +0000

Page 89: 6.6 Sample Questions and Answers
Question 4: Option d should have been: d 5,2,3,4,1

From http://www.itsmfi-forum.org/forum15/109.html