Here comes Owning ITIL
Greetings.
Some time in the dim past you subscribed to the Sensible ITIL newsletter on the IT Skeptic website at www.itskeptic.org.
You may not have realised it at the time, but this newsletter is for those waiting for news of the IT Skeptic's book ... and waiting ...and waiting.
There really is a book. Really. It is 170 pages of 6"x9" format and the book is complete, reviewed and the first proof printed copy on its way to me.
And it is not called Sensible ITIL - that was always only a working title. It is called Owning ITIL®: A Decision-maker’s Guide. .
The first ten people who contribute an accepted ITIL project horror story get a free copy of the book so put together a short tale and be in for one of the first copies off the press.
This book is essential reading for all decision makers (IT-literate or not) who are presented with an ITIL® proposal or asked to oversee an ITIL project, or find something called “ITIL” or “Service Management” in their budget. It tells you what the ITIL industry won’t. For everyone else involved in ITIL projects, this book will help you stay grounded and safe.
Every IT department in the world is at least pondering ITIL. As the ITIL projects proliferate, this book is for the executives who must fund them or manage them, and for those who ask those executives for money. The book explains, in lay-manager’s terms, what ITIL is. It reveals what ITIL is good for, what it is bad at, what to expect from it. It describes how to ensure an ITIL project succeeds, what to look for in the business case, and how to measure the results.
It does these things in business terms, written by an independent and critical observer. Read the book to get an understanding of ITIL and a context for the recommendations. Or just read the recommendations which have been picked out for your convenience. The busiest managers can use the checklists at the back as ITIL survival tools.
The book will be published on Amazon within a couple of months and will retail for $34.95.
It has been a looooooong time coming but I am very pleased with the result. I hope you will be too.
Rob England
The IT Skeptic
Made in New Zealand 
