The IT Skeptic - Comments for "Chokey the Chimp hates crap factoids"

mixing in bad company

skeptic — Fri, 04 Apr 2008 09:42:19 +0000

At the risk of defending Axios, I've accused Gartner, Forrester and EMA of the same thing in the past :-D Slightly more subtle perhaps but qualitively no different.

Disgraceful behavior

Visitor — Fri, 04 Apr 2008 09:33:18 +0000

I would like to hope that some vendors are honest and would commission research which is controlled, compelling and correct. Perhaps I am being too optimistic, and as an ex-employee of an ITSM vendor, perhaps I should know better. But in this case it was without doubt a deliberate attempt to capture web coverage and column inches with blatant lies (and dreadful maths). I agree Axios ought to be ashamed - but they have a long history of disreputable claims in their PR. Which is a shame, as unethical behavior such as this throws a shadow over all the vendors, and the industry in general.

Axios ought to be ashamed

skeptic — Fri, 04 Apr 2008 01:29:51 +0000

This is a recurring theme on this blog; crap "research".

The sample is self-selecting, not random. "at a series of service management events "
There are no controls
There are no blinds, double or otherwise
measures are subjective. "How clever were you..."
Slimy weasel words everywhere. "follow the ...guidelines" "intending to adopt"
loose statistics

This is hype crap of the worst kind and Axios ought to be ashamed of trying to drum up the market in such a crass fashion. Chokey the Chimp hates this stuff - he chokes on it!

IT Problem

Visitor — Fri, 04 Apr 2008 01:19:27 +0000

I don't think this is isolated to ITIL. While it happens in many industries, it appears to be endemic to IT. Objective measures for BPM and Six Sigma, for example, show less and less industry interest. But if all you listened to was the chorus of analysts and vendors, you'd think adoption was occurring exponentially.

Just doesn't add up

dwells — Thu, 03 Apr 2008 23:38:13 +0000

It's amazing what you can do with statistics!! So, when looking at organisations:
87% "follow the ITIL guidelines"
33% "... one in three organisations intending to adopt ITIL ..." and
36% "...considering it." [adopting ITIL]

= 156% ?!?!

Oh and right at the bottom: "255 IT professionals from global organisations were surveyed by Axios at a series of service management events ..."

You would hope that if you were attending a service management event it was because your organisation was at the very least "considering ITIL"!

Love the cartoon btw!!