The IT Skeptic - Comments for "Comments pulled from the IT Skeptic blog"

Invest in ITIL3 in next year's professional development budget

skeptic — Mon, 24 Sep 2007 18:33:00 +0000

I would. Invest in ITIL3 in next year's professional development budget when things have settled down a bit. There's no rush

readers do wonder...

itsm_stephen — Mon, 24 Sep 2007 17:31:51 +0000

since, i didn't see the original i am probably completely in the dark. i could guess at the idea of "control questions" but i don't remember reading that you were critical of that practice.

in general though, i have to tell you, reading that other post and all the comments (ones that are still there of course) it made me rethink my idea of going to a v3 foundation class.

instead i think i'll spend my money and time on COBIT foundation.

Use the Google Cache

mbuzina — Thu, 06 Sep 2007 07:51:34 +0000

Google has the thread as of the 4th of September, so if you really want to see the removed comments, use that one.

Update: Ignore it, Google misses the "offending" comments.

Can't tell you

skeptic — Thu, 06 Sep 2007 07:22:13 +0000

Can't tell you because NDA says I'm not supposed to know about it

And yes you are off topic :-D

Comments pulled from the IT Skeptic blog, RFI

janvo — Thu, 06 Sep 2007 07:19:16 +0000

Hi Skeptic,

Please tell me what Certain Topics you refer to?

I know that I as an ITIList have issues in certain environments where I deviate from standard best practices (like ITIL) when the customer has to change internally to accommodate the prescription. Many competitive colleagues (personal view on South Africa sources) do not want to leave the pre-scribed best practice because they are afraid for the unknown (lack the experience to have ITIL lead them to innovation and change for the good of their customer). They set expectations that can't be met when ITIL is sold as an in-the-box, do as you’re told, and set of pre-defined, usable processes. The customers (and I) feel the pain later, but by then budget shrunk and expectations turned for the worse.

If I am off the point, then please tell me what you refer to.
Thanks,
Janvo