We're just getting warmed up

Jody Roberts — Wed, 31 Mar 2010 23:03:00 +0000

Parts 2 and 3 are posted at http://www.hp.com/blogs/ITSM.

Thanks very much for the comment Mr. Skeptic. To get this kind of comment from the likes of The Skeptic is unexpectedly high praise, something I'm very appreciative of but nonetheless unworthy.

We still have such a long way to go as an industry. It's like 1902 and we're all waiting for the Wright brothers to come along and show us how to get it right. So far Mr. O'Donnell and Mr. Casanova are the Bournoullis of our time and space. ITIL has a correctly-shaped wing but it still lacks the proper oomph and we need some lighter and stronger "materials". There is absolutely no disparagement to be cast on the skeptics who are still unconviced that powered ITIL flight is a possibility. I think it can be done, and in fact we may have made some short (ROI) flights on the beach. But free peanuts and a 747 it ain't.

If you're wondering how in the world I can get away with my apparent nibbling of the hand that feeds me, I am not. It is my intent to be something of a "super vaccine" for my employer. I may sometimes seem to beat up vendors in general, but all my research makes me believe I'm riding the fastest horse and that HP is the best positioned to make good things happen (besides having a little money and a few buildings full of very smart engineers and experienced business people to help me, what does that mean? Just hand me your crystal ball and I'll tell you - no, I'm not selling anything, just really glad for who I work for). What keeps my employer honest is the same thing that I hope to devastate our competition. So I really am just one quarter-millionth of one vendor. But I'm trying to be a thinking, skeptical, brutally-honest, researching 1/250,000th who strives to be in touch with the industry and the communities (that'd be you folks).

I'm a "cargo cult science" kind of guy, google Feynman's speech on that. Once you know how to not fool yourself, it's easy not to fool others. A kind of bending-over-backwards approach to integrity and science-based approaches to technology.

Any time we can meaningfully contribute to our little skeptical circus, we all benefit. Can I test my assumptions on you? See if I'm on the right track? Please check out my post then bring it on! Tell us where you think we're wrong or have gaps.

Thanks again
JR

The IT Skeptic - Comments for "CMDB music to my ears"

We're just getting warmed up