The IT Skeptic - Comments for "The ITIL version 3 Refresh Launch Roadshow: the world waits with bated breath...."

All a bit too dry perhaps?

Richard of Londres — Sat, 31 Mar 2007 09:41:01 +0000

So thats the crux of it, these people are alright in the grand scheme of things, indeed I am sure that there are allot worse out there and ITIL never killed anyone, right?

However, it's all a bit dull and the human factor seems to be missing. The more formalised we become, the more informal systems and networks are put in place to run the show.

Some pragmitism, spice and some loosely coupled processes required I believe...

RedMule
RedMule Blog

The Making of ITIL, The Inside Story

skeptic — Sat, 31 Mar 2007 04:25:19 +0000

Indeed. Maggie and Sharon and Ivor, I think.

Ensconced as I am in my island paradise, I am reliant on my magic viewing screen and my network of spies to keep me informed, and rarely meet these people in person (any more). So I don't feel I have complete enough picture of the individuals involved - it would be too patchy and would not do justice to some of the key players. For example, I have never met Sharon Taylor or Maggie Kneller, though I would like to, as both are spoken of highly.

I wonder how we could all paint a cooperative picture of the inside story without involving slander and with some modicum of fairness. I feel it can't be done.

It would make a good book for some (other) hack journo: The Making of ITIL, The Inside Story. On the other hand, knowing some of the players, I suspect it would be a bit light on sex and violence.

The Plays the Thing

dool — Sat, 31 Mar 2007 03:30:54 +0000

Your comment triggered a thought. I presume Sharon and Ivor are at the center of the V3 going-ons. I don't know them but it sounds like you do.

Every good story deserves good characters. When is the Skeptic going to introduce the key characters; protagonist or antagonist? Who are the people at the center of it all? Who are the authors and architects? And, in the spirit of the Da Vinci Code, what secrets have they buried in these revered texts?

Surely there must be an intriguing story to be told...

I will resist the temptation to heckle

skeptic — Sat, 31 Mar 2007 02:55:36 +0000

I will resist the temptation to heckle. And much as I would love an autograph, I'm betting the only people in possession of a printed copy by then will be Sharon and Ivor.

Actually I doubt I'll be there. All those cities are a bit far away from the IT Skeptic's island location.

I believe it is a standalone series. Seven cities in three weeks makes it pretty hard to link it to anything.

Roadshow

dool — Sat, 31 Mar 2007 02:47:34 +0000

Is this roadshow going to be tied to other events such as conferences or are they stand-alone?

Will you be in attendance heckling or asking for a signed-copy?

Sponsoring the V3 roadshow may not buy you a seat at the table

skeptic — Thu, 29 Mar 2007 23:08:26 +0000

Incidentally, last we heard, plans called for two bodies to run the roadshow: The Steering Group to approve the plan, allocate budget and make decisions such as changing the plan; and the Project Board to make decisions of detail within the plan. Guess which body the sponsors get to be on. Yup: the Project Board. Even though they pay for the party they can't help plan it, just do the dirty work of making it happen. Attractive, huh?

ITSMf

Richard of Londres — Wed, 28 Mar 2007 17:17:51 +0000

Are these people holed up in the UK ITSMf office at Winersh Triangle....I think that we sometimes forget what a cottage industry this represents. Let us hope that it stays that way!!!!

It looks like ITIL v3 has got some serious bloat and the wheels are falling off the billy cart already.

RedMule
RedMule Blog