http://www.itskeptic.org/seeking-feedback Comments for "Seeking feedback" en http://www.itskeptic.org/seeking-feedback#comment-4830 <p>Thank-you Aale. Sending you a free copy of <em>The Worst of the IT Skeptic</em> for your delectation :)</p> <p>Any feedback on my books from anyone else please? WIn yourself a book too.</p> Thu, 11 Jun 2009 06:15:00 +0000 skeptic comment 4830 at http://www.itskeptic.org http://www.itskeptic.org/seeking-feedback#comment-4585 <p>I have read these three quickly, I might need to read them again to get deeper but here is a quick review:</p> <p>Real ITSM is a must, if you don't know the deathcycle, you are not an ITSM professional. I think that Rob should stop considering it as (only) a joke. Actually it would be great if there was an institute which would grant realt itsm expert certificates to those who have experience, understand itsm issues are not so easily fooled by shiny covers.</p> <p>Owning ITIL is good and might be useful as a giveaway for CIO's who have no time for training. It seems to be a common problem that process Owners never have time to study ITIL and do not always understand their role. It is a bit too optimistic on the the value of V3, for example the comment on CSI is a very British understatement which some readers might miss. </p> <p>The CMDB look could be improved. There are some good ideas but too much space is used shooting down some idiotic consultant reports. </p> <p>Br Aale</p> Sun, 10 May 2009 16:51:00 +0000 aroos comment 4585 at http://www.itskeptic.org