skeptic's blog

Perhaps one day Service Management will become a universal discipline: ITIL 4?

Submitted by skeptic on Wed, 2008-01-30 08:59

Who left the IT in itSMF? Service Management can be about so much more than IT. What a shame we have kept our focus narrow. Perhaps one day Service Management will become a universal discipline.

What I did in my summer holidays

Submitted by skeptic on Sat, 2008-01-26 10:21

Regular readers will be aware that the IT Skeptic takes a break this time of year and goes camping with the son and heir in Kaitoke: a place best known to the world as Rivendell, for you LOTR fans. It is only 40 minutes from here so we do get home for a shower and a quick log in to email and websites - hence the irregular postings.

Privacy is dead - get over it.

Submitted by skeptic on Tue, 2008-01-22 09:16

People demand online privacy as if it were some god-given right. Privacy is an abberation of recent history, a transitory phenomenon that is evaporating quickly in the hot light of technology. Privacy is dead - get over it.

The blogging bubble

Submitted by skeptic on Sun, 2008-01-20 10:01

Blogging is developing into this incestuous industry of bloggers writing about blogging and each other. The resulting spiral has the industry rapidly disappearing up its own fundamental orifice.

Fuelled by the vanity of everyone having their own soapbox, a money engine is emerging where blogging is seldom about anything useful or relevant outside of its own onanistic world. Bloggers are all busy selling advertising and affiliate programs to each other. Their content is on how to blog, or how to make money from the internet which usually involves ... wait for it ... blogging.

itSMF International announce the election of Ken Wendle to the Executive Board

Submitted by skeptic on Sun, 2008-01-06 10:58

itSMF International announce the election of Ken Wendle (HP, USA) to the seventh position on the Executive Board, defeating Pauline Angelico (Itilics, Singapore). The old school wins over fresh ideas.

itSMF and ISACA: like chalk and cheese.

Submitted by skeptic on Sat, 2008-01-05 09:18

This post has been podcast

If you missed this month's edition of the Skeptical Informer, you missed some scuttlebutt about why the itSMF International website has hastily gone off the air. The circus continues - all part of an endless litany of mis-management, spats, dodgy deals and mis-governance through 2007.

By way of contrast, it is interesting to reflect that in the past two months ISACA has, for me personally as a member, done the following:

the IT Skeptic's New Year's Resolutions

Submitted by skeptic on Fri, 2008-01-04 08:28

In our fast paced and cynical age, I doubt anyone takes New Year's resolutions seriously any more. Or if they do it is only for the duration of the modern attention span - about 30 seconds.

Nevertheless they do provide an opportunity to contemplate what we would like to improve and to prioritise what we are going to do about it. And they provide a source of amusement around this time of year (not to mention the amusement next year when we review how well we did).

So with that in mind, here are the IT Skeptic's New Year's Resolutions. In 2008 I will:

Announcing the IT Skeptic Awards for 2007

Submitted by skeptic on Mon, 2007-12-31 08:39

This blog entry has been podcast
The IT Skeptic is pleased to announce our annual New Year's awards, inaugurated last year. These awards are presented to deserving figures and organisations in the IT industry in general and the ITSM industry in particular.

This year’s winners are:

Merry Christmas from the IT Skeptic

Submitted by skeptic on Tue, 2007-12-25 07:11

PohutakawaTo all our readers whatever your religious persuasion, whether it be Christian, Muslim or Itsm, we wish you the complements of the season and best wishes for the year to come. May all your projects be funded, your problems have roots, your incidents be brief, and your changes be successful.

My thoughts go especially at this time to all of you carrying pagers and mobiles, on call over the holiday.

A dozen IT Service Management and ITIL Forums

Submitted by skeptic on Sat, 2007-12-15 01:46

There are a large number of ITIL forums on the Web these days, of varying levels of participation and insight. The IT Skeptic thinks their value is strictly limited but for what it is worth here are a dozen of them.

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