skeptic's blog

Irrational exuberance in the IT industry: CMDB is going nuts

Submitted by skeptic on Wed, 2007-03-14 08:09

Everybody is piling into the CMDB frenzy now, including dodgy journos and madly re-inventing software companies... and this blog. ITIL may not be a fad but the IT Skeptic thinks CMDB now is one.

CIO Asia magazine criticises the IT Skeptic's comments

Submitted by skeptic on Mon, 2007-03-12 02:16

Looks like I'll never work in Asia again :-) I've taken some flak in CIO Asia magazine regarding views expressed on a Datamation forum.

SLAs: measuring an ITSM service as a black box is essential

Submitted by skeptic on Sat, 2007-03-10 15:13

Measuring a service as a black box is essential. Simply because it is impossible (in a practical sense) to discover and measure every link in a service chain, it is impossible to build a complete composite view of a service's performance bottom-up from the component CIs.

Web 2.0, hype or just hype? An IT Skeptic Special Report

Submitted by skeptic on Thu, 2007-03-08 08:18

The hype wave of Web 2.0 approaches a crescendo. Apparently it is going to transform IT and reengineer the business. The IT Skeptic thinks not. Actually I think "not again".

NEW! Announcing the newsletter of the IT Skeptic: The Skeptical Informer™

Submitted by skeptic on Tue, 2007-03-06 10:52

The inaugural February edition of the Skeptical Informer™ is out, summarising that month's activity on the IT Skeptic website, plus some additional content for newsletter subscribers. All the IT skeptical news that is fit to print ... and then some! Subscribe to receive the next edition by email at the end of March. Sign up now!

Somebody help me: what is the point of standalone CMDB tools?

Submitted by skeptic on Mon, 2007-03-05 20:10

Can somebody please explain how a stand-alone CMDB supports Incident and Problem and Change management if it is not integral to the Service Desk. How do incidents and changes get linked to a CI?

The IT Skeptic defends his anonymity

Submitted by skeptic on Wed, 2007-02-28 22:40

See this forum thread for a discussion (hopefully) of some criticism of the IT Skeptic, including over anonymity

Someone should tell the OGC and TSO bookshops about the ITIL Refresh

Submitted by skeptic on Tue, 2007-02-27 06:36

At OGC's website the left hand doesn't know what the right hand is doing, while at TSO neither hand has any idea. The IT Skeptic seeks in vain for somewhere to pre-order the ITIL Version 3 books.

An apology to the OGC, the itSMF and the ITIL community from the IT Skeptic

Submitted by skeptic on Mon, 2007-02-26 22:09

I got my facts wrong. Without prior feedback or pressure from anyone, I would like to apologise to OGC, the itSMF and others involved in the ITIL Version 3 Refresh for the imputation that there was no public consultation prior to the authoring of the ITIL Version 3 books.

BMC, CA, Fujitsu, HP, IBM and Microsoft promise to play nicely over ITIL CMDB. Yeah, right!

Submitted by skeptic on Wed, 2007-02-21 21:16

For a revised and expanded version of this article see ITSMWatch.

The major operations software vendors have finally released a white paper describing how they plan to cooperate on ITIL CMDB. Don't hold your breath waiting for anything to come of it.

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