Directory of blog entries

Title Date Createdsort icon Hits today
Simple useful rules for defining Configuration Items 2008-12-17 1
The Microsoft evil genius of docx format 2008-12-14 3
APMG has our full support 2008-12-09 2
Windows Vista - the sick slug 2008-12-09 2
Deming cycle diagram the wrong way round 2008-12-08 1
itSMF International website adrift 2008-12-07 1
Setting the target goal for service management initiatives 2008-12-04 5
Real ITSM user priority 2008-12-01 2
Crap Factoid Alerts: Strong Commitment to ITIL3, 72% trained, 94% planning, 89% predictable costs.... 2008-11-27 1
repeatable process 2008-11-26 1
The IT Skeptic's Rogues Gallery 2008-11-23 5
ITIL V3 one year on 2008-11-23 0
Special price for you my friend 2008-11-21 3
Where does continual service improvement end? An important ITIL question 2008-11-18 2
In ITIL, an SLA is a set of SLTs 2008-11-12 5
Limiting the Crowd to their own time at their own expense: the open community's distate for commerce 2008-11-11 2
The twittering classes 2008-11-08 3
Second Life 2008-11-06 0
IT Skeptic competition 2008-11-04 0
On demand CMDB 2008-11-03 0
Those who would promote CMDB should promote CMDB 2008-10-29 2
5 questions for John M. Willis 2008-10-29 2
ITSM Watch reaches new skeptical heights on CMDB 2008-10-28 0
What's wrong with multichoice exams for ITIL V3? 2008-10-28 0
Crap Factoid Alert: one third of sites have completed a CMDB 2008-10-23 0
ITSM is over half a million people 2008-10-22 1
Recession Recession Recession Recession Recession Recession Recession Recession 2008-10-22 4
COBIT Certified Service Manager: a cat amongst the ITIL pigeons 2008-10-21 0
ITIL V3 Certification via online training is back on again 2008-10-20 6
ITIL V3 love takes time 2008-10-20 2
The IT Skeptic rates five pineapples 2008-10-20 1
EXIN runs a poll on the future of ITIL V2 2008-10-20 2
Overcoming the Folly of the Crowd 2008-10-15 2
Thoughts on itSMF Singapore conference 2008-10-14 0
Excellent ITIL V2 and V3 certification training credits calculator 2008-10-10 1
There is no such thing as ITIL NON-compliant software tools 2008-10-09 2
The Folly of the Crowd 2008-10-09 3
My kind of CMDB 2008-10-09 0
Do you need to do ITIL? Wrong question 2008-10-03 2
itSMF USA Board Election 2008-09-30 0
Considering ITIL? Ignore ROI that other organisations have achieved 2008-09-30 2
Open source systems management tools: an informal directory 2008-09-30 2
See you in South East Asia 2008-09-27 1
The IT Skeptic's ITIL Pipe has been rebored 2008-09-27 1
ITIL snake oil 2008-09-25 1
Blogs at 10 paces as ITIL service catalogue vendors shoot it out on the web 2008-09-24 2
ITIL V3 Live is ... still coming, and VERY expensive 2008-09-24 1
Google Trends is always interesting 2008-09-24 3
Clever marketing 2008-09-21 6
Public review of the ITIL V3 Foundation Syllabus: who knew? 2008-09-21 1
Bill the IT guy 2008-09-19 2
Green IT: dolphin-free computing 2008-09-18 4
Do you know what value the business wants? 2008-09-18 3
HP cuts 24,600 over three years - there's a way to boost morale and customer focus 2008-09-16 2
For your organisation (or client) do you think "IT is unable to specify the Value required by the business"? 2008-09-16 2
Use SLA response metrics that matter 2008-09-16 3
Do we have to do ITIL to do Service Management? 2008-09-16 3
Microsoft ups the ante on ITIL by releasing MOF into the public domain 2008-09-16 4
hey all you nerds in itSM 2008-09-15 0
COBIT rivals ITIL 2008-09-15 2
The IRS should be locked up 2008-09-14 2
Why is Project Management almost invisible in ITIL V3? 2008-09-12 3
Solid Harmony: mentions of PRINCE2 in ITIL V3 2008-09-12 0
The chair 2008-09-11 1
What do all the sites without a CMDB do? 2008-09-10 1
The IT Skeptic's Unofficial List of ITIL Version 3 Processes 2008-09-09 3
how not to do Level 1 support 2008-09-06 1
Give up on ITIL V3 training and certification - it is not going to change 2008-09-05 5
The OReckon open reckoning engine: a self-assessment tool 2008-09-05 0
the distinction between organisational change and administrative production change 2008-09-03 1
People people people people process process technology 2008-09-03 1
The ITIL V3 - COBIT V4.1 mapping white paper is available and no wonder noone is saying much 2008-09-02 2
A new look for the IT Skeptic, and a note on Excessive Technical Fastidiousness or ETF 2008-09-02 2
The hot internet topic of IT jobs 2008-09-01 1
The winner of the IT Skeptic's Rogues Gallery photo competition 2008-08-31 2
ITIL V3 lost that down-home authenticity 2008-08-30 2
The computer that sang to its operators 2008-08-28 1
Free IT magazines 2008-08-28 1
CMDB for free 2008-08-27 3
Building an ITIL CMDB is easy and cheap 2008-08-26 2
Porter quotes 2008-08-26 3
Just a minute 2008-08-25 2
IT Legends, a writing competition for IT people - tell us the legends of your IT past 2008-08-25 1
EMA CMDB research: where's the wave? 2008-08-24 3
There is more to social collaboration than providing the tools 2008-08-23 2
Real ITSM priority starts at zero and goes up 2008-08-22 2
The most important IT monitoring tools are those that measure the end user experience 2008-08-21 2
Building complex people systems 2008-08-20 3
How to refer to the ITIL V3 books online for free 2008-08-19 2
Plaxo as malware 2008-08-19 1
Advertising to the itSMF keyword 2008-08-18 1
Interfacing Technologies - the miracle fix to the ITIL problem 2008-08-18 3
Google rots your brains 2008-08-18 3
SLAs that promise a resolution time are like firemen promising to put a fire out 2008-08-17 3
Is ITIL still dead in the water? 2008-08-16 2
How Software Vendors Lie About ITIL Support 2008-08-15 3
More on the privacy issue from Wharton U 2008-08-15 1
The IT Skeptic on Dipity 2008-08-15 3
ITIL V3 and eTOM, the rapprochement begins 2008-08-14 1
a back-of-an-envelope re-analysis of Forrester and BMC's own CMDB research 2008-08-14 2
Runtime Google analytics errors 2008-08-13 1
don't expect technology to alter the way business is run 2008-08-13 2
the world of ITIL V3 certification and training 2008-08-12 2
It is a helpdesk so it must be ITIL 2008-08-11 2
New design at the IT Skeptic Shop just for our British readers 2008-08-11 1
Introduction to Real ITSM, the new ITSM body of knowledge from the IT Skeptic 2008-08-11 2
Foundation is the ONLY V3 exam that is going to be on Prometric 2008-08-10 1
Feedback on the ITIL V3 manager's bridge exam 2008-08-10 4
ITIL Version 3 certification: free ITIL V3 Foundation practice exams 2008-08-06 7
New IT Skeptic blog widget on CMDB 2008-08-06 1
Confusion between CMDB and Configuration Management 2008-08-06 1
The CMDB as a dead elephant, it cannot be done ... NOT 2008-08-03 3
Crap Factoid Alert: CMDB savings of more than $1 million per year 2008-07-31 2
ITIL v3 closer to the real world? No way 2008-07-30 2
Defining terms in Root Cause Analysis - let's be clear what we mean 2008-07-27 3
Root Cause Analysis can't be done by machines 2008-07-26 1
Lack of Management Commitment seriously affects project delivery in our organization 2008-07-24 1
Lack of Management Commitment seriously affects project delivery in our organization 2008-07-24 1
ITIL product compliance 2008-07-23 1
Vendor marketeers stretch to reach out for ITIL 2008-07-22 2
Two ITSMFs - this could get confusing 2008-07-20 3
What a drag spammers are 2008-07-19 2
One more for the Links page 2008-07-18 0
One more for the IT Skeptic's Rogues Gallery 2008-07-17 0
An apology to itSMF 2008-07-17 1
The culture of acquisitions 2008-07-17 1
How the ITIL Qualifications Board is made up and how to be on it 2008-07-15 0
Internet, I Gave You All The Best Years Of My Life 2008-07-14 0
Software vendors and the bait-and-switch trick 2008-07-12 1
itSMF announce that ITSM Library is a Good Thing 2008-07-12 1
Model of Change 2008-07-12 1
itSMFUSA declares who it thinks was Julie Linden 2008-07-10 2
Who are the mysterious ITIL Qualifications Board? 2008-07-10 2
OGC Change Log for errors in ITIL, Prince2, M-o-R etc 2008-07-10 1
Applications closing very soon for roles with itSMF IT Service Management research journal 2008-07-09 2
Colourful ads 2008-07-09 0
Something itSMFUSA seems to do well 2008-07-07 1
ITIL V3 Intermediate exams - the money engine wins again 2008-07-06 0
Castle ITIL really is so insular and parochial it is laughable 2008-07-04 1
IT has no respect for or understanding of customers and users 2008-07-02 4
Auto-discovery is only a minor consideration for CMDB 2008-07-01 2
Results of IT Skeptic survey on CMDB penetration 2008-06-29 2
OGC need to get broadband up at Castle ITIL to understand the 21st Century. 2008-06-29 0
Just how does itSMF involve the members? 2008-06-28 1
portfolio lifecycles 2008-06-26 1
MyCMDB? What are they smokin' over at Managed Objects? 2008-06-25 4
email is not communication 2008-06-25 2
I'm using ITIL V3 Service Transition and Service Operation the most 2008-06-22 0
Results of the IT Skeptic's poll on ISO20000 activity levels 2008-06-21 2
To itSMF members: were you surveyed by ITIL Qualifications Board on your preference for the formal titles of ITIL Qualifications 2008-06-20 0