This is the Release management module.
Which of the following is a release management activity?

  • to download virus's onto user PC's

  • to ensure that the latest bugs and known errors are distributed to all PC's

  • to ensure that original versions of authorised software are safely stored

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Not ITIL Answers
That's not really our job. Users are quite expert in downloading and sharing the latest and most distructive virus's on the internet.
Not ITIL Answers
Indeed. Working closely with problem management, release management ensures that any new bugs are made available to most of the user community, especially annoying users. If users are not allowed internet access then release management may also be responsible for distributing interesting new virus's.
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