This is the Change management module.
This module is still under 'change management'.

  • In other words it hasn't yet been built. Considering how successful most IT change projects are (in terms of delivering on time), don't hold your breath.

  • ABC worst practice example

Not ITIL Answers
Gridlocks are a good way of showing how clever we are by stopping any form of user processing from occuring. However this will get too much business attention making the business think about outsourcing or some other such nonsense to bring us into line
Not ITIL Answers
This is much better. Focussing on individual users and critical transactions really annoys them. Especially nice is the 'short wait will occur' for several minutes before the system does a nose dive!
ABC cartoon